VanceTel is the business phone service for small businesses across the U.S. Cloud phone, native SMS, and a softphone for iPhone, iPad, Mac, and Vision Pro from $19.99 per line. A real human answers in under 60 seconds. No contracts, cancel anytime. On-site install in Orange County, LA, and San Diego.
From $19.99 per month.
Six promises that ship with every business phone install — no upsell tier required to get the basics right.
The VanceTel softphone runs natively across the Apple ecosystem — iPhone, iPad, Mac, and Vision Pro — plus Android and Windows. One app for calls, texts, and voicemail. Your desk extension goes with you, without exposing your personal number.
Two-way business texting is built into the platform. No bolt-on SMS app, no second invoice. We file the 10DLC paperwork for you so texting works on day one — reply to leads, confirm appointments, and send links from your business number.
Support is a direct line to a real person — no phone trees, no queues, no bot wall. Average resolution stays under two hours. Your account has a name, not a ticket number, and the same team picks up Saturday morning too.
We port main lines, fax DIDs, and call-tracking numbers into the platform before cutover. Porting windows run two to four weeks, scheduled around your business so the switch happens after hours without dropping a single inbound call.
Every voicemail emails the audio file plus a transcript-style header to whoever owns the extension. Missed business-hours calls auto-text the caller a polite reply so leads do not fall through to a competitor while you are tied up.
For teams that want to build: a production REST API, webhooks for call and SMS events, and deep links into the softphone. Wire VanceTel into your CRM, helpdesk, or internal tools — without a six-figure enterprise contract.
Local install, real support, one invoice — the operating posture that earns referrals.
A local tech configures every handset, ports your numbers, and trains your team in a single visit.
After-hours tickets route to the same Orange County tech who racked your gear — not a tier-one queue.
Every extension lands on one invoice with one install and one support team.
Our local team answers the support line and dispatches the technician who racked your gear. No offshore tier-one queue, no ticket number you chase for a week.
When you call VanceTel support, a real human picks up in under 60 seconds. No phone trees, no queues, no bot wall. Your account has a name and a direct line, not a ticket number.
Most business phone providers route you into a bot, then a tier-one queue, then a callback that never comes. We answer the phone. A human picks up in under 60 seconds — yes, even Saturday. Your account has a name and a direct line, not a ticket number. That is the whole point of VanceTel.
The VanceTel softphone runs on iPhone, iPad, Mac, and Vision Pro. Calls, texts, and voicemail in one place — no separate SMS app, no extra subscription. Native business SMS is built in and we handle 10DLC for you, so texting works on day one. Voicemail-to-email, missed-call SMS, BLF presence keys, call parking, paging zones — see the [Business VoIP platform](/services/business-voip) for the full feature map.
From dental offices in Florida to law firms in Oklahoma, small businesses in all 50 states run on VanceTel. The softphone works wherever your team works. The support team works the same way: one human, one direct line, one fast answer. Read what owners are saying on the [reviews page](/reviews), or reach scheduling through the [contact form](/contact).
Desk-phone voice service starts at $19.99 per month. Softphone + Voice — native SMS, MMS, and the mobile and desktop softphone — is $29.99 per user per month. Pricing is on the page, not behind a sales call. No contracts, no auto-renew, cancel from your dashboard in 30 seconds. Add five or more lines and Yealink hardware on one order to unlock multi-line savings — but nothing is required, ever.
The rate quoted at install is the rate that recurs. Month-to-month with thirty days written notice to cancel — no long-term contract required.
Get a quote
A specialist returns a written quote — usually same business day — covering install timeline, hardware, and recurring price.
