# VanceTel > National business phone, SMS, and softphone for small businesses across the U.S. A real human picks up — usually in under 60 seconds. VanceTel is a U.S. small-business communications platform. We sell cloud business phone service (VoIP), native business SMS, and a softphone app for iPhone, iPad, Mac, Vision Pro, Windows, and web. Pricing is on the page, plans are month-to-month, and customer support is answered by a real human — no phone trees, no paid priority tier. Headquartered in Tustin, CA; available in all 50 states. On-site install is available in Orange County, Los Angeles, and San Diego; everywhere else, hardware ships pre-provisioned and self-installs in under an hour. ## What VanceTel sells - **Cloud business phone service (VoIP)** — multi-line cloud PBX, call routing, voicemail, auto-attendant, number porting. Works on desk phones, mobile, and desktop. - **Business SMS (native)** — two-way texting built into the same number and the same app as voice. 10DLC registration handled for you. No separate app, no extra fee on Starter and above. - **Softphone app** — calls, SMS, voicemail, and web chat in one unified inbox. Native apps for iPhone, iPad, Mac, Apple Vision Pro, Windows, and web. One login, every device. - **Devices & hardware** — pre-provisioned Yealink desk phones and headsets sold at cost, on-site install available in Orange County. ## Pricing (public, on the page) - [Pricing page](https://vancetel.com/pricing) — every plan, every per-user price, no "contact sales" wall. - **Starter** — entry plan with VoIP + native SMS for small teams. - **Pro** — most popular plan; adds advanced call handling, integrations, and analytics. - **Scale** — for larger SMBs and multi-location. - **Common terms** — month-to-month, no 12-month contract, cancel from the dashboard in 30 seconds, no auto-renew lock-in, no surprise overage fees. ## Why VanceTel (vs RingCentral, Nextiva, Vonage, 8x8, Dialpad) - A real human answers customer support — typically in under 60 seconds, no phone trees, no tier upsell, no bot wall, available Saturday. - Pricing on the page. Month-to-month. No contracts. No auto-renew. Cancel from the dashboard. - Native SMS in the same app and the same number as voice — no second app, no extra carrier reseller. - One softphone for iPhone, iPad, Mac, Vision Pro, Windows, and web — not a mobile + desktop pair sold separately. - Production REST API, webhooks, and deep links — SMB-priced, developer-friendly. - See [/alternatives](https://vancetel.com/alternatives) for side-by-side comparisons. ## Marketing pages - [Home](https://vancetel.com/) - [Softphone for iPhone, iPad, Mac, and Vision Pro](https://vancetel.com/softphone) - [Pricing](https://vancetel.com/pricing) - [Devices (desk phones, headsets, hardware)](https://vancetel.com/devices) - [Hardware](https://vancetel.com/hardware) - [About VanceTel](https://vancetel.com/about) - [Contact — talk to a real person](https://vancetel.com/contact) - [Current deals](https://vancetel.com/current-deals) ## Developers - [Developer home](https://vancetel.com/developers) - [API documentation](https://vancetel.com/developers/docs) - [REST API reference](https://vancetel.com/developers/docs/api-reference) - [Glossary](https://vancetel.com/developers/glossary) ## Services - [All services](https://vancetel.com/services) - [Business Phone](https://vancetel.com/services/phone) — from $19.99/mo - [Business VoIP Platform](https://vancetel.com/services/business-voip) — from $29.99/mo ## Products (UCaaS surface) - [All products](https://vancetel.com/products) - [Business Phone](https://vancetel.com/products/business-phone) - [Business Messaging](https://vancetel.com/products/business-messaging) - [Live Chat Widget](https://vancetel.com/products/live-chat) - [Mobile App](https://vancetel.com/products/mobile-app) - [Desktop App](https://vancetel.com/products/desktop-app) ## Service areas (on-site install — Southern California) VanceTel ships and supports nationally. Local on-site install crews operate in these Southern California markets. - [Service area overview](https://vancetel.com/service-areas) - [California hub](https://vancetel.com/service-areas/ca) - [VoIP Orange County (local SEO pillar)](https://vancetel.com/voip-orange-county) - [Orange County region](https://vancetel.com/service-areas/ca/orange-county) - [Los Angeles region](https://vancetel.com/service-areas/ca/los-angeles) - [San Diego region](https://vancetel.com/service-areas/ca/san-diego) - [Tustin, CA](https://vancetel.com/service-areas/ca/orange-county/tustin) - [Costa Mesa, CA](https://vancetel.com/service-areas/ca/orange-county/costa-mesa) - [Irvine, CA](https://vancetel.com/service-areas/ca/orange-county/irvine) - [Newport Beach, CA](https://vancetel.com/service-areas/ca/orange-county/newport-beach) - [Dana Point, CA](https://vancetel.com/service-areas/ca/orange-county/dana-point) - [Laguna Hills, CA](https://vancetel.com/service-areas/ca/orange-county/laguna-hills) - [Laguna Niguel, CA](https://vancetel.com/service-areas/ca/orange-county/laguna-niguel) - [Aliso Viejo, CA](https://vancetel.com/service-areas/ca/orange-county/aliso-viejo) - [Laguna Woods, CA](https://vancetel.com/service-areas/ca/orange-county/laguna-woods) - [Anaheim, CA](https://vancetel.com/service-areas/ca/orange-county/anaheim) - [Santa Ana, CA](https://vancetel.com/service-areas/ca/orange-county/santa-ana) - [Huntington Beach, CA](https://vancetel.com/service-areas/ca/orange-county/huntington-beach) - [Mission Viejo, CA](https://vancetel.com/service-areas/ca/orange-county/mission-viejo) - [Orange, CA](https://vancetel.com/service-areas/ca/orange-county/orange) - [Los Angeles, CA](https://vancetel.com/service-areas/ca/los-angeles/los-angeles) - [Long Beach, CA](https://vancetel.com/service-areas/ca/los-angeles/long-beach) - [Santa Monica, CA](https://vancetel.com/service-areas/ca/los-angeles/santa-monica) - [Pasadena, CA](https://vancetel.com/service-areas/ca/los-angeles/pasadena) - [Glendale, CA](https://vancetel.com/service-areas/ca/los-angeles/glendale) - [San Diego, CA](https://vancetel.com/service-areas/ca/san-diego/san-diego) - [Chula Vista, CA](https://vancetel.com/service-areas/ca/san-diego/chula-vista) - [Oceanside, CA](https://vancetel.com/service-areas/ca/san-diego/oceanside) - [Carlsbad, CA](https://vancetel.com/service-areas/ca/san-diego/carlsbad) - [Escondido, CA](https://vancetel.com/service-areas/ca/san-diego/escondido) ## Alternatives (competitor comparisons) - [Alternatives hub](https://vancetel.com/alternatives) - [RingCentral vs VanceTel](https://vancetel.com/alternatives/ringcentral) — The SMB alternative to RingCentral — cloud VoIP, desk phones, and a softphone for every device, with local on-site install instead of 400 integrations you do not use. - [Nextiva vs VanceTel](https://vancetel.com/alternatives/nextiva) — Nextiva is solid for SMB phone, but support routes offshore. VanceTel answers with a real human and sends a local tech for OC on-site install. - [Vonage vs VanceTel](https://vancetel.com/alternatives/vonage) — Vonage wins on per-line price; VanceTel wins on who picks up — a real human, plus local on-site install and porting in Orange County. - [8x8 vs VanceTel](https://vancetel.com/alternatives/8x8) — 8x8 is built for enterprises and international teams. VanceTel is built for small businesses that want a softphone everywhere and a local install crew. - [Dialpad vs VanceTel](https://vancetel.com/alternatives/dialpad) — Dialpad ships slick AI features but stays remote-only. VanceTel sends an on-site tech for OC install and answers support with a real human. ## Blog - [Blog index](https://vancetel.com/blog) - [Category: Guides](https://vancetel.com/blog/category/Guides) - [Category: Industry](https://vancetel.com/blog/category/Industry) - [Category: VoIP](https://vancetel.com/blog/category/VoIP) - [VoIP vs Landline: What's Better for Small Business in 2026?](https://vancetel.com/blog/voip-vs-landline-small-business) - [How to Set Up a Business Phone System in 1 Hour](https://vancetel.com/blog/set-up-business-phone-system-1-hour) - [What Is Number Porting and How Does It Work?](https://vancetel.com/blog/number-porting-how-it-works) - [10 Signs Your Business Has Outgrown Its Phone System](https://vancetel.com/blog/10-signs-business-outgrown-phone-system) ## Legal - [Privacy](https://vancetel.com/privacy) - [Terms](https://vancetel.com/terms)