# Softphone for Mobile Sales Teams | VanceTel Source: https://vancetel.com/industries/sales-teams One business number, no second phone. VanceTel puts a softphone on your reps iPhone, iPad, Mac, and Vision Pro, with CRM webhooks and shared routing. ## TL;DR You should not need two phones to do your job. VanceTel puts your business number on the iPhone, iPad, Mac, or Vision Pro your reps already own, so they call, text, and answer from one device. We pick up, log calls to your CRM, and keep the history when a rep moves on. ## FAQ ### Can our sales reps use their personal iPhones without a second SIM or second device? Yes. VanceTel is a softphone app that runs on the iPhone, iPad, Mac, or Vision Pro your reps already own. Your business number lives in the cloud, not on a SIM, so reps install one app and start calling and texting from the company line. No MDM, no second device, no port-out drama if a rep leaves the team. ### Will prospects see our business number or the rep personal cell on caller ID? Prospects see your business number on every outbound call and every text. The rep personal cell is never exposed. Callbacks land on the company line, where the shared routing rings whichever rep is free, so deals do not die because one person was in a demo. ### Does VanceTel integrate with HubSpot, Salesforce, or Pipedrive? Yes, through our REST API, webhooks, and Deep Links. We do not promise a one-click native connector for every CRM on earth, because most of those are half-broken anyway. We give you a documented developer surface that a junior dev, a Zapier workflow, or a Make scenario can wire into HubSpot, Salesforce, Pipedrive, Close, or whatever you already pay for. ### What happens to the call and text history when a sales rep leaves the company? It stays with you. The business number, the voicemail transcriptions, and every text thread belong to the company, not the individual. The next rep opens the app and picks up the conversation mid-thread. No more losing two years of relationship history the day someone quits. ### Can a sales team send and receive text messages from the same number used for calls? Yes. Two-way business SMS and MMS run from the same number your team calls from. One thread, one number, one searchable history. We do need to register your number for A2P 10DLC with the carriers before high-volume texting, which takes a few business days and is a US carrier requirement, not a VanceTel step we can skip. ### What if our top closer is in a demo when a hot inbound call hits the main line? The shared business number routes the call to the next available rep instead of dropping it into a generic voicemail. You set the routing rules, the after-hours behavior, and which reps are in the rotation. Calls land with a human on your team, not with a robot reading a script. ### Is VanceTel a power dialer or predictive dialer for outbound sales? No, and we will not pretend it is. VanceTel is a softphone plus a business number plus a real API. If your team needs a power dialer, buy one and point it at our API for the underlying calling. We are honest about what we are so you can build the stack you actually need. ### Can we keep our existing business phone number? Yes. Number porting is included, and we handle the carrier paperwork with you. Most US business numbers port in under two weeks. While the port is in flight, your old line keeps working, so the team does not lose a single call during the transition. ## Get started - Call: (888) 753-5463 - Text: (714) 621-5353 - Email: support@vancetel.com - Build your bill: https://vancetel.com/pricing VanceTel is a business phone system (cloud VoIP with desk phones, a mobile app, and a desktop app) for teams of any size, built and supported from Tustin, CA.