# Phone System for Real Estate Agents | VanceTel Source: https://vancetel.com/industries/real-estate National VoIP phone system for real estate agents and brokerages. Softphone on your personal device, business number, lead routing, yard sign tracking. ## TL;DR VanceTel gives real estate agents and teams a national business phone system that runs on the device you already carry. Your business number rides on your personal phone, calls don't drop between showings, and missed Zillow leads route to the next available agent so the deal doesn't die in voicemail. ## FAQ ### Can I use my personal iPhone without giving out my cell number? Yes. The VanceTel softphone runs on your personal iPhone, iPad, Mac, or Vision Pro and shows your business number on outbound caller ID. Your personal cell stays private; buyers, sellers, and Zillow leads only ever see your business line. ### What happens to a Zillow lead that calls at 9pm on a Sunday? You set after-hours routing rules. The call can ring your softphone with a push notification, broadcast to your whole team at once, or route round-robin to the next available agent. The lead reaches a real human instead of dying in voicemail. ### Can I track which yard sign or listing is producing calls? Yes. You can spin up a separate tracking number for each yard sign, flyer, Zillow ad, or marketing source. Every call logs the source number so you know exactly which listing or campaign is driving inbound. ### Will calls drop when I'm driving between showings? The softphone hands off cleanly between WiFi and cellular mid-call. That's the failure mode agents complain about with other apps, and it's the one we test against hardest. ### Does VanceTel integrate with Follow Up Boss, kvCORE, or BoomTown? VanceTel works alongside your CRM via call logs, recordings, SMS history, and webhooks through our API. Your CRM stays the source of truth on the lead, and call activity flows in so your broker can see who's actually following up. ### Can a broker see which agents are picking up leads and which aren't? Yes. Call recording, call logs, and routing reports show inbound volume per agent, answer rate, and follow-up activity. It's the visibility brokers ask for when round-robin alone isn't giving them the full picture. ### Do you offer a 24/7 live answering service for after-hours leads? No. We route after-hours calls to your team on mobile push so a real agent picks up, but we don't staff an answering service ourselves. If you need third-party live answering on top of VanceTel, we can point you to providers that integrate cleanly. ### Can our team share one SMS inbox so texts don't get stuck on one agent's phone? Yes. The shared SMS inbox lets your whole team see and reply to buyer and seller texts. Threads stay assignable, so handoffs between listing and buyer's agents don't lose context. ## Get started - Call: (888) 753-5463 - Text: (714) 621-5353 - Email: support@vancetel.com - Build your bill: https://vancetel.com/pricing VanceTel is a business phone system (cloud VoIP with desk phones, a mobile app, and a desktop app) for teams of any size, built and supported from Tustin, CA.